Privacy Policy

By using and interacting with 11.agency, you agree to the collection and use of your information as outlined in this policy. Should there be any changes to our privacy policy, we will notify you via email and update this page accordingly.


Summary
  • We will never share, sell, rent, or lend your information to anyone.
  • We will never spam you.
  • We will never have direct access to your payment methods without your consent.
  • To comply with GDPR, we have simplified our Privacy Policy.
  • Also as part of GDPR compliance, you can 1) Opt out of all marketing communications from 11 Agency at any time. 2) Request all the data we have about you without undue delay. 3) Ask us to delete all information we have about you.
 
How we handle your information

  • We will never share, sell, rent, or lend your information to anyone. We value your privacy and trust. Thus, we will never share, sell, rent, or lend your information to anyone without your explicit permission.

  • We will never spam you. We send updates about your account, regular communications between you and your account strategist, blog posts, news about 11 Agency, and newsletters. You can unsubscribe at any time.

  • We will never have direct access to your payment methods without your consent. When signing up for our services, we require that you enroll in a monthly billing pattern that automatically deducts payments from your chosen payment method. Your payment information is encrypted, and we cannot charge more than the specified amount without your consent. 

Any information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us respond better to your individual needs)
  • To improve customer service (your information helps us respond more effectively to your customer service requests and support needs)
  • To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason, without your consent, except for the express purpose of delivering the requested service.

Information Collection

We collect information from you when you fill out forms on our site and when asking questions about your business to create appropriate marketing strategies.

When registering on our site, you may be asked to enter your name, email address, phone number, or credit card information.

Types of Information

  • Personal: Name, email addresses, phone numbers
  • Transactions: Bills and payments

Protection of Information

We use SSL (Secure Socket Layer) technology to protect your payment information.

Cookies

Yes, we use cookies (small files transferred to your computer) to recognize your browser and remember certain information. We use cookies to track advertisements and compile aggregate data about site traffic and interaction to improve our site and services. You can delete or opt-out of cookies by clearing your browser cookies.

California Online Privacy Protection Act Compliance

We comply with the California Online Privacy Protection Act and will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

We comply with COPPA (Children’s Online Privacy Protection Act) and do not collect information from anyone under 13 years of age. Our website, products, and services are directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This privacy policy applies only to information collected through our website and not to information collected offline.

Terms of Service

Please visit our Terms of Service section for details on the use, disclaimers, and limitations of liability governing the use of our website and services. Simply click on “terms” on the signup form.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we make changes to our privacy policy, we will post those changes on this page. This policy was last modified on 06/01/2024.


Contact Us 

For any questions regarding this privacy policy, you may contact us at partner@11.agency